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FAQ
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Can I Make Changes to My Itinerary After Booking?Yes, you can make changes to your itinerary before your trip. We'll work with you to accommodate your requests, although some changes may incur additional costs.
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What Happens If I Need Assistance During My Trip?Rio Journey offers 24/7 customer support. In case of emergencies or unexpected situations, you can reach out to us for immediate assistance.
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How do I Pay for My Rio Journey Experience?We accept various payment methods, including credit cards, bank transfers, and online payment platforms. Details will be provided during the booking process.
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Do I Need a Visa To Visit Brazil?Visa requirements depend on your nationality. We recommend checking with the Brazilian embassy or consulate in your country to determine if you need a visa.
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Is it Safe to Travel to Rio de Janeiro?Rio de Janeiro is generally safe for tourists, but like any major city, it's essential to stay vigilant and have caution. We provide safety tips and support to ensure your trip is worry-free.
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What Happens in Case of Bad Weather During Outdoor Activities?Although it is rare to have bad weather in Rio, in case of inclement weather, we will do our best to reschedule or offer alternative activities. Your safety and comfort are our priorities.
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What Languages do Guides Speak?Our guides are multilingual and can provide tours in English, Spanish, French, Portuguese, and other languages upon request.
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